This is very unlikely to be a PCR problem.
PCR only affects timing inside the transport stream once the signal is already correctly received and decoded. A PCR issue would typically cause:
A/V sync problems
Occasional stutter
Audio drift
Decoder instability
It does not prevent a channel from opening.
If you get:
Sound but no picture
Long delay before video appears
Some transponders working and others not
that usually points to one of the following:
• Marginal signal quality (MER too low for DVB-S2/8PSK)
• Dish alignment or incorrect LNB skew
• Slight frequency offset
• Receiver struggling with specific modulation parameters
• Weak beam coverage in your area
11402 V 17500 DVB-S2/8PSK is not an easy carrier everywhere. 8PSK requires significantly better signal quality than DVB-S QPSK. Even if signal strength looks “OK”, the MER might be borderline.
Also, if it were a real PCR issue at the multiplex level, everyone receiving that transponder would have the same decoding problem — which is not the case.
I would check:
Fine dish alignment (especially skew)
Try manual tuning and confirm parameters
Check signal quality (not just strength)
Test with another receiver if possible
This looks like a reception margin issue, not a transport stream timing issue.